This Privacy Policy is published on Jan 01/ 2024 and outlines the procedures and reasons behind CDIWork's collection, utilization, and disclosure of personal information in the course of your engagement with our Site or Service. It encompasses data gathered both online and offline in relation to the Service, and such information may be amalgamated with data obtained from the Site and Service. By reviewing this Privacy Policy, you will gain insight into your privacy options and rights.
When referring to "CDIWork," we are indicating Community Development Influencing Solutions LLC and its affiliates. The term "Site" pertains to www.CDIWork.com, and the term "Service" encompasses the Site along with any other websites, features, applications, widgets, or online services owned or governed by CDIWork, which provide a link to this Privacy Policy.
As an integral component of the Service, CDIWork offers a marketplace that generates platform-related information concerning various participants in an interaction. Users of the Service may fall into categories such as Clients, Freelancers, Agencies, or Site Visitors. This Privacy Policy is relevant to CDIWork's handling of Users' personal information, wherein CDIWork establishes the purposes and methods of processing. However, it does not extend to the processing of information by Users themselves, who, as controllers, determine how they handle the personal information accessed through the Service. For details on how Users handle your personal information, please reach out to them directly.
a. Information Provided by You
When utilizing the Service, you may furnish us with personal information. This could encompass details such as your name, contact information, financial particulars for payment transactions related to services accessed through the CDIWork platform, or information required for tax form completion. Additionally, as you engage with the Service, we may gather data pertaining to your usage patterns and aggregate it with information from other users, aiding us in enhancing our Services. If you wish to include contacts or friends in a message room, you may share information about them. Agencies might also share information about Freelancers affiliated with the Agency. The types of personal information we may collect from you can vary depending on our association with you, covering diverse categories and information types.
| Types of Personal Information Collected | Instances of Personal Information Gathered | Origins of Personal Information Categories | Business Objectives for Gathering Personal Information |
|---|---|---|---|
| Identification Information | Personal Information: • Full Name • Date of Birth • Social Media Account Details • Profile Data • IP Address | Personal Information Sources: 1. Provided Directly by You or Through Your Use of the Service 2. Collected via Cookies and Other Tracking Technologies 3. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Personal Information: • Enhancing and Developing the Service • Identification Purposes • Communication Management • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Requirements |
| Contact/Account Profile Details | Contact Information: • Email Address • Home Address • Billing Address • Phone Number | Sources of Information: 1. Provided Directly by You or Through Your Use of the Service 2. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Information: • Enhancing and Developing the Service • Identification • Communication with You • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Requirements |
| Confidential Personal Information / Government-Issued Identification Numbers | Sensitive Personal Information: • Social Security Number • Driver’s License, State Identification, or Passport Number • VAT Identification Number • Tax Identification Num • Immigration Status • Citizenship Information | Obtained Directly from You | Purposes for Collection and Processing of Information: • Enhancing and Providing the Service • Verifying Your Identity and Detecting Fraud, Identity Theft, or Other Misuse of Your Account • Addressing Legal, Compliance, and Regulatory Obligations |
| Transaction Data, including services offered, considered, or purchased | Sources of Information: 1. Provided Directly by You or Through Your Use of the Service 2. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Information: • Enhancing and Developing the Service • Identification • Communications • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations | |
| Financial Data/Payment Information | Credit Card or Other Financial Account Details | Sources of Information: 1. Provided Directly by You or Through Your Use of the Service 2. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Information: • Enhancing and Providing the Service • Identification • Communications • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations |
| Online or Other Network/Device Activities, Including Data from Cookies | Unique device and app identifiers, browsing history or other usage data, the browser and operating system in use, the URL or advertisement that directed you to the Service, the search terms used on a search engine leading to the Service, specific areas within the Service visited, clicked links, viewed pages or content and their duration, along with related statistics like content response times, download errors, and the length of visits to particular pages. This encompasses information commonly exchanged when browsers communicate with websites. | Sources of Information: 1. Provided Directly by You or Through Your Use of the Service 2. Collected via Cookies and Other Tracking Technologies 3. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Information: • Enhancing and Developing the Service • Identification • Communications • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations |
| Approximate Location Data | An estimate of your current location | Sources of Information: 1. Provided Directly by You or Through Your Use of the Service 2. Collected via Cookies and Other Tracking Technologies 3. Obtained from Third Parties (including affiliates, agents, service providers, and other users) | Purposes for Collection and Processing of Information: • Enhancing and Developing the Service • Identification • Communications • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations |
| Occupational Information | Professional Information: • Previous place(s) of employment • Position(s) held • Work history • Earnings • Resume | Sources of Professional Information: 1. Provided Directly by You or Through Your Use of the Service 2. Obtained from Service Providers 3. Collected from Third Parties (including other users) | Purposes for Collection and Processing of Professional Information: • Enhancing and Developing the Service • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations |
| Additional Information that Identifies or Can Be Reasonably Associated with You | Content: • Community posts, feedback, ratings, and job postings • Photographs • Examples of your work • Information on work previously performed via the Service and outside the Service • Skills • Tests taken and corresponding scores • Hourly pay rates and earnings information | Sources of Additional Information: 1. Provided Directly by You or Through Your Use of the Service 2. Obtained from Service Providers 3. Collected from Third Parties (including affiliates, agents, and other users) | Purposes for Collection and Processing of Additional Information: • Enhancing and Developing the Service • Identification • Communications • Analytics for Service Improvement • Security Measures • Addressing Legal, Compliance, and Regulatory Obligations |
Non-Identifying Information/Usernames: Additionally, we may gather information that does not directly identify you, such as zip codes, demographic data, details about your usage of the Service, and general project-related data ("Non-Identifying Information"). We have the authority to aggregate information from both registered and unregistered CDIWork users. On occasion, Personal Information, primarily email addresses, may be transformed into a form of Non-Identifying Information referred to in this Privacy Policy as "Hashed Information." This conversion typically involves a mathematical process, commonly known as a hash function, which converts information into a code. While this code does not reveal your identity directly, CDIWork's partners may employ it to associate your activities and interests.
Merging Personal and Non-Identifying Information: Your Personal Information may be combined with Non-Identifying Information, and CDIWork will handle the merged data as Personal Information.
Similar to other online companies, we gather technical information when you utilize our Services. These technologies aid in analyzing user interactions with the Service, enhancing the functionality of our Site, retaining your log-in details for subsequent sessions, and presenting you with advertisements tailored to your potential interests.
CDIWork and its partners utilize cookies or similar technologies to analyze trends, administer the website, track users' movements across the website, desktop app, and mobile app, and to compile demographic information about our overall user base. The technologies employed for automatically collecting information from CDIWork Users may encompass cookies, web beacons, and embedded scripts. Furthermore, we and our affiliates, analytics providers, and service providers may employ various other technologies (such as tags) to gather comparable information, particularly for security and fraud detection purposes. Some of these services may be conducted by third parties acting on our behalf.
We may collaborate with advertising agencies and vendors employing technology to gain insights into user interactions with our Site. These vendors might utilize technologies to deliver advertisements tailored to your potential interests. You have the option to opt out of receiving specific interest-based advertising.
CDIWork collaborates with (or may potentially collaborate with) ad networks, ad agencies, analytics service providers, and other vendors to furnish us with insights into Service traffic, encompassing viewed pages and user actions during visits. This collaboration aids in serving our advertisements on various platforms, including other websites, mobile apps, and online spaces. It also offers information on Service utilization and the efficacy of our advertisements. Our service providers may gather data about your interactions and activities on the Service, as well as on other websites or services. They might deploy their own tracking technologies, such as cookies and web beacons, on your device, utilizing this information to display targeted advertisements. Some of these entities may collect Personal Information during your visits to the Service or other online platforms. Additionally, we may share specific Non-Identifying Information, including Hashed Information, with these entities in the course of the services they provide to us.
Please be aware that your browser settings might enable the automatic transmission of a "Do Not Track" signal to websites and online services you visit. It's important to note that CDIWork typically does not change its practices in response to receiving a "Do Not Track" signal from a visitor's browser.
The Service is designed for a general audience and is intended for users aged 18 and older. We do not knowingly gather Personal Information from individuals under the age of 18. In the event that we become aware that a child younger than 18 has submitted Personal Information to us, we will make commercially reasonable efforts to remove such information from our records.
We leverage information gathered through the Service to offer and enhance the Service, create new services and products, handle your requests, prevent fraud, furnish you with pertinent information and advertisements, adhere to legal requirements, and, when appropriate, with your consent.
Unless you request the deletion of specific information (refer to "Your Choices and Rights" below), we will retain your personal information only for the duration necessary to fulfill the purposes for which it was collected. This includes meeting legal, regulatory, accounting, or reporting requirements, as well as ongoing activities such as fraud prevention, backup, and business continuity.
We do not trade your Personal Information for monetary compensation, and we refrain from sharing your Personal Information with third parties unless we afford you the opportunity to opt-in or opt-out of such sharing. We do not use phone numbers collected for SMS purposes.
| CDIWork Users | For Freelancers engaged in a contract with a Client or those participating in CDIWork Payroll, their information may be shared with Clients, Agencies, and CDIWork payroll vendors. Freelancers who view a job post or submit a proposal via the Service may have their information shared with the relevant Client(s). In the case of Freelancers who have made their profiles publicly visible, their information may be shared with Clients, Agencies, Partners, and Developers. It's important to note that if a Freelancer is suspended from the CDIWork Service, this information may be shared with Clients for whom the Freelancer has worked or submitted proposals. Additionally, information may be shared with Agencies associated with Freelancers for specific work projects. |
|---|---|
| Service Providers | We may enlist the services of service providers and individuals to facilitate our Service, deliver the Service on our behalf, carry out Service-related functions (such as maintenance services, database management, web analytics, online advertising, payment processing, fraud detection, and enhancement of CDIWork's features), or aid us in analyzing the usage of our Service. These service providers encompass analytics companies, advertising partners, payment processors, identity verification companies, security firms, generative AI partners, or other vendors. In the course of performing these tasks on our behalf, these third parties may have access to your Personal Information. |
| Generative AI Partners | We enhance specific features of our Service by integrating reputable generative AI service providers. When using these features, the information you provide may be shared with these generative AI service providers, along with any additional information necessary for utilizing the feature. In cases where CDIWork utilizes this information to enhance features, we apply specific treatments to the data suitable for the feature. This may include, but is not limited to, initially removing personal information and solely utilizing public data. If a feature involves a generative AI service provider and necessitates the use of identifying information submitted to the feature, you have the option to either abstain from using that feature or choose not to opt-in to generative AI features more broadly. Given that the Service operates as a two-sided marketplace, generating platform information related to both parties in an interaction, the information associated with a user's account, including the mentioned information, may be used to power generative AI features if the user opts to use them. This is subject to limitations based on the choices made by the other party involved. |
| Legal and Investigative Purposes | CDIWork will share information with government agencies as mandated by law, which may include responding to lawful requests from public authorities to fulfill national security or law enforcement requirements and complying with reporting earnings. We actively cooperate with government and law enforcement officials, as well as private parties, to ensure adherence to and enforcement of the law. In our sole discretion, we may disclose information about you to government or law enforcement officials, or private parties, if we believe it is necessary or appropriate to respond to claims and legal processes (such as subpoenas). This disclosure may occur at the request of governmental authorities or other third parties conducting an investigation, where we determine, in our sole discretion, that the disclosure is necessary to (a) safeguard the property and rights of CDIWork or a third party, (b) ensure the safety of the public or any individual, or (c) prevent or halt activities that we may deem, or pose a risk of being, illegal, fraudulent, unethical, or legally actionable. |
| Internal and Business Transfers | CDIWork may share information, including Personal Information, with its parent company CDIWork Inc., and any current or future subsidiaries or affiliates. This is primarily done for business and operational purposes, including activities such as IT management, enabling them to provide services to you or support and supplement the Services we offer. In the event of a merger, acquisition, reorganization, or sale of assets (including as part of the due-diligence process with any potential acquiring entity) or in the event of bankruptcy, we may sell, transfer, or otherwise share some or all of our assets, including your Personal Information. |
| CDIWork Foundation Initiative | The CDIWork Foundation Initiative is a program in which Freelancers can choose to participate. If you decide to join this initiative, CDIWork may share information related to your involvement in the program with partners of CDIWork who offer support to Freelancers through the initiative. This sharing of information aims to facilitate and enhance the support provided to Freelancers participating in The CDIWork Foundation Initiative. |
| Sweepstakes, Contests, and Promotions | We may introduce sweepstakes, contests, and other promotions collectively referred to as "Promotions," which may necessitate participant registration. |
| Non-Identifying Information and De-Identified Information | We may share aggregated Non-Identifying Information, and we may also disclose Non-Identifying Information, including Hashed Information, or De-Identified Information to third parties. |
| Categories of Personal Information We may share | Categories of Third Parties with whom We Share Personal Information | Whether This Category is Used for Targeted Advertising |
|---|---|---|
| Identifiers | Entities We May Share Information With:
| No |
| Contact Information | Entities We May Share Information With:
| No |
| Sensitive Personal Information / Government Issued Identification Numbers | Entities We May Share Information With:
| No |
| Commercial Information | Entities We May Share Information With:
| No |
| Financial Data/Payment Information | Entities We May Share Information With:
| No |
| Internet or Other Network or Device Activities Including Information from Cookies | Entities We May Share Information With:
| Yes |
| Approximate Geo-location Information | Entities We May Share Information With:
| Yes |
| Sensory Information | Entities We May Share Information With:
| No |
| Phone Number Sharing/Sell For Third Party | phone numbers collected for SMS consent are not shared with any third parties and affiliates for marketing purposes. | No |
You have the option to exercise various choices and rights concerning your personal information. Residents of specific regions may be entitled to have an authorized agent make requests on their behalf. To request that CDIWork respects these rights, you or your authorized agent can contact us as detailed in the "Contact Us" section below or submit a request. Depending on your location, you may also choose to opt out of targeted advertising.
Non-Discrimination: We will not treat you unfairly for exercising your privacy rights.
Verifying Your Request: Only you or someone authorized by you can request actions related to your personal information. For requests regarding access and deletion, verification is necessary before we can fulfill them. To verify your request, you'll need to provide adequate information for us to reasonably confirm that you are the individual in question or an authorized representative. We'll solely utilize the personal information provided in a verifiable request to authenticate it. If we can't verify your identity or authority, we won't be able to respond to your request or provide personal information. Please be aware that we may charge a reasonable fee or decline to act on requests that are excessive, repetitive, or clearly unfounded.
While we employ various measures to safeguard your data, it's important to note that no security system can offer absolute guarantees.
CDIWork endeavors to ensure the security and protection of the information gathered from CDIWork Users. We implement reasonable administrative, technical, and physical safeguards aimed at preventing accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use of personal information that we collect and store.
Our Service may include links to external websites. If you decide to click on a link to a third-party website, you will be redirected to that website. Please note that the inclusion of these links does not imply endorsement, authorization, or affiliation with the third party by us. Additionally, it does not constitute an endorsement of their privacy or information security policies or practices. We do not have control over these third-party websites.
These external websites may use their own cookies or other files on your device, and they may collect data or request Personal Information from you. We advise you to review the privacy policies or statements of any external websites you visit to understand their practices.
We reserve the right to modify this Privacy Policy. In the event of significant changes, we will notify you accordingly.
This Privacy Policy is effective as of the date indicated at the top of this page. CDIWork reserves the right to update this Privacy Policy at any time, and such changes will become effective upon their posting. By continuing to access or use the Service after we notify you of these changes to the Privacy Policy, you are considered to have accepted them. We recommend checking this Privacy Policy regularly for updates.
To request that CDIWork respects any of the rights outlined in this Policy, please contact us using the information provided below.